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These terms set out what you agree to when you access bajie7 and use your account — covering how we handle your wallet, your transactions through Nagad, Upay, or Bank Transfer, and what we expect from each other. Access to our platform depends on your local law and eligible regions.
When you open an account with us, you enter into an agreement governed by these terms. They apply each time you log in, make a deposit through Nagad or Upay, initiate a Bank Transfer, place a wager, or contact our support team. We may update these terms when our services change or when applicable rules require it — we will notify you through your registered account before material changes take effect. Continued use of your account after that notice means you accept the revised terms. These terms do not override any applicable law in your jurisdiction; where local law sets a stricter standard, that standard applies. If any clause is found unenforceable in your region, the remaining clauses stay in force. You are responsible for checking whether accessing our platform is lawful where you are. We do not make that determination on your behalf. Questions about a specific clause can be directed to our support team through the contact routes listed on this page.
Deposits and withdrawals processed through Nagad are subject to these terms and to Nagad's own service conditions. We record each transaction in your account history, which you can review at any time from the wallet section of your account.
Upay transfers follow the same account-level recording process. If a transaction does not appear within the expected window shown in your account, raise it with our support team using the contact route below before initiating a second transfer.
Bank Transfer requests are logged against your verified account details. We match the transfer reference to your account; mismatched references may delay processing. Check the instructions shown in your account before sending.
You must meet the eligibility conditions shown during account registration. Access depends on your local law and the regions we currently serve. We reserve the right to restrict or close accounts that do not meet these conditions.
Not every part of your experience with us falls under the same set of rules. These terms draw a clear line between what we govern directly and what sits outside our responsibility — so you know exactly where to look when something needs resolving.
These terms govern how you create, maintain, and close your account with us, including login credentials, account verification steps, and the conditions under which we may suspend access.
All deposits and withdrawals processed through your account — whether via Nagad, Upay, or Bank Transfer — fall within these terms. Transaction records are available in your account wallet history.
The games, odds, and content available in our lobby are covered by these terms in respect of fair use. Game outcomes are determined by the relevant game engine; we do not alter results after they are settled.
Payment processors, game studios, and any external service you reach through a link on our site operate under their own terms. We are not responsible for their policies, availability, or conduct.
These terms give you concrete actions you can take regarding your account and the data we hold. You can review your full transaction history directly from the wallet section — every Nagad deposit, Upay transfer, and Bank Transfer is logged there with a timestamp and reference number. If any detail on your account is incorrect — your registered name, contact address, or linked payment method — you can submit a correction request through the account settings page or by contacting support. We aim to process correction requests promptly, though verification may be required before changes take effect. If you have a question about how a specific clause applies to your situation, our support team can clarify it. You also have the right to request account closure at any time; pending balances will be settled to your verified payment method before the account is deactivated.
Open the wallet section of your account to see a full log of transactions, including payment method, amount, reference, and status for every Nagad, Upay, and Bank Transfer entry.
Submit a correction through account settings or contact support if your registered details are wrong. Verification may be needed before the change is confirmed.
If a term is unclear or you believe it has been applied incorrectly to your account, contact our support team with your account reference and the specific clause you are asking about.
You can close your account at any time by contacting support. Any remaining balance will be returned to your verified payment method before closure is finalised.
If you need to raise a question about these terms, dispute a transaction, or request a change to your account details, use the contact routes published on this site. We do not accept policy queries through unverified channels.
Open the chat widget from any page while logged in to reach our support team directly. Use this route for account-specific questions about these terms.
Send your query to the support address listed in your account dashboard. Include your account reference and the specific section of these terms you are asking about.
The Help Centre on this site covers common questions about account access, transactions, and policy scope. Check there first for answers to standard terms queries.
We take the handling of your information seriously. Here is how we approach the key areas covered by these terms.
We collect only the information needed to operate your account and process transactions. Your payment details — whether Nagad, Upay, or Bank Transfer — are stored against your verified account and are not shared with third parties outside of what is needed to process your transaction.
We use cookies to keep your session active and to remember your account preferences across visits. You can manage cookie settings through your browser. Disabling certain cookies may affect how your account functions on return visits.
Your account is protected by the login credentials you set at registration. We recommend using a unique password and not sharing your login details. If you suspect unauthorised access, contact support immediately using the routes on this page.
We retain your account and transaction records for as long as your account is active and for a period after closure as required by applicable rules. To request a change to how we hold your data, contact support with your account reference.
Answers to the questions we hear most often about how these terms work in practice.
Yes. These terms cover all transactions processed through your account, including Nagad deposits, Upay transfers, and Bank Transfer requests. Each transaction is logged in your wallet history with a reference you can check at any time.
We notify you through your registered account before material changes take effect. If you do not accept the revised terms, you should contact support to discuss your options, including account closure, before the change date.
Go to account settings and submit a correction, or contact our support team with your account reference. We may ask you to verify your identity before the change is confirmed, depending on what is being updated.
Access depends on your local law and the eligible regions we currently serve. We do not make a legal determination on your behalf. You are responsible for confirming that accessing our platform is lawful in your location.
Your full transaction log is in the wallet section of your account. Every Nagad, Upay, and Bank Transfer entry appears there with a timestamp, reference number, and status. If an entry looks wrong, contact support before initiating another transaction.
Contact our support team through live chat or the email address in your account dashboard. Any balance remaining in your account wallet will be returned to your verified payment method before the account is deactivated.